Everything You Need to Know About Your Stay

At Four Seasons PR, we want your stay to be seamless, enjoyable, and worry-free. Below are answers to some of the most commonly asked questions by our guests. If you don’t find the answer you’re looking for, feel free to reach out via our Contact page—we’re always happy to help.

Booking & Reservations

Booking is simple! You can reserve your dates directly through our website using the Booking page, or contact us for personalized assistance.

A: We understand that plans can change. Our cancellation policy provides flexibility—guests can cancel within [X] days of arrival for a full refund. Please review our Booking Terms for full details.

Yes! Changes are subject to availability. Contact us as soon as possible, and we’ll do our best to accommodate your request.

Yes, a partial deposit is required to secure your reservation. The remaining balance is payable prior to arrival or at check-in. Our team will share complete payment details at the time of booking.

Accommodation & Amenities

Four Seasons PR comfortably sleeps up to [X] guests, making it ideal for families, couples, or small groups.

Your stay includes:

  1. Fully equipped kitchen
  2.   High-speed Wi-Fi and smart TV
  3. Air conditioning throughout
  4. Washer/dryer and beach essentials
  5. Private balcony with ocean views
  6. Private parking

Yes! We provide fresh linens, towels, and eco-friendly toiletries for every guest.

Children are welcome. Pets may be considered on a case-by-case basis—please contact us before booking.

Check-In & Check-Out

Check-in begins at [time] and check-out is by [time]. Early or late arrivals may be arranged with prior notice.

Yes, we offer keyless entry for convenience and security. Detailed instructions will be provided before your arrival.

Yes, private parking is included for all guests.

Location & Local Area

Our condo is located in a serene and convenient area of Puerto Rico, just minutes away from beaches, restaurants, cultural landmarks, and attractions.

 Guests can enjoy:

  1. Flamenco Beach and other pristine beaches
  2. Old San Juan’s historic streets and forts
  3. El Yunque Rainforest hiking trails and waterfalls
  4. Local markets, restaurants, and artisan shops
Yes, transportation options such as taxis, ride-sharing services, and car rentals are easily accessible, making it convenient to explore nearby beaches, attractions, and the rest of Puerto Rico.

Health & Safety

Your safety is our priority. The condo features secure entry, smoke and carbon monoxide detectors, fire extinguishers, and a first aid kit.
The condo is professionally cleaned and sanitized after every stay, following strict hygiene standards.

Special Requests & Extras

Absolutely! We provide a personalized guide with our favorite restaurants, beaches, and local attractions to help you make the most of your stay.
Yes, we welcome extended stays and can offer special arrangements depending on availability.